Buyers Guide

The parts of a Video Doorbell System

When buying a system, ensure you have at least

- one Video Doorbell

- one Video Monitor

- one Power supply

This is the MINIMUM required to have a working door entry system.

The main considerations

What functions do I need?

Some of the systems we sell have many functions, while others are simple and have the basic video doorbell function only. It is well worth the time to sit down and work out whether you really NEED a particular function. All the systems have detailed explanations of the functions they provide. If you need help understanding what the functions are, email us at sales@intelligenthomeonline.com, phone us on 020 86170015 or WhatApp on 07443 039869.

What is the distance between my entrance and the monitor(s)?

One of the most important things you will need to know is the distances over which the system will need to work. Many of our systems work at distances of up to three hundred metres, if you use the best cabling. If you have a normal house, all of our systems will work.

Is cabling already installed?

Quite often a property will have had wiring installed either during building or renovation. If it has, you will need to find out what kind of wiring it is, and buy a system which will work with that cabling. If no cabling has been installed, a good rule of thumb is NOT to install wiring before you have chosen a system. Each system has slightly different wiring requirements. Study the wiring diagrams we provide BEFORE you lay the first piece of cable.

Can I install the system myself, or should I get someone else to do it?

Our systems are relatively easy to install. However, most of the time it will be appropriate to get a qualified electrician to install the system, as the power supply will be connected to your mains supply. Quite advanced DIY skills are required to successfully install systems, and we cannot talk you through installing the system by phone. We can help you troubleshoot if necessary. It is always worth getting quotes from three or more installers, as there is variation between them regarding price.

Surface and flush mount systems

Surface mount video doorbells are generally easier to install. Flush mount video doorbells are harder to install, as they have to be recessed into the wall, but the final effect is usually smarter looking.

Cautions

Never use power supplies with your Intelligent Home door entry systems which you did not purchase from us. This will invalidate your warranty, and may destroy the equipment.

If you have an existing Fermax, Videx, Commax or BPT system, you will not be able to use our replacement components with them. Each brand of equipment is different, so mixing brands does not work. If you bought a system from us many years ago, you will be able to buy replacement parts for that system, although it may be compatible parts rather than the exact product.

Please note- the kits in the Stock Clearance section are complete all-in-one systems and are not intended to be extended. If you need a bespoke configured system, you will find many in the other sections of the website.

Troubleshooting

Recently installed malfunctioning systems: Most malfunctioning systems have loose or shorted wiring; or have been connected incorrectly (i.e. not according to installation diagram). Before sending working equipment back to us, test your system with a known-good test cable and re-check the installation diagram. Contact us for troubleshooting if you are unsure. It will save you shipping costs and lots of wasted time.

Happy buying, and easy installing!